The director would like to express his appreciation for the __________ efforts made by all members of the staff during this time of crisis.

It is important to respond to customer complaints with as pleasant an ________ as possible.

While it is ________ to know the final results this soon, we have received some preliminary information.

We would be very interested in hearing your ________ of the current political crisis.

We hope that you will _______ all of the evidence before making your final decision in this matter.

Customer ______ representatives are available to answer your questions twenty – four hours a day.

________ she has worked very hard during the past year, Ms. Gomez has still failed to get promotion.

__________ for improvements in current economic conditions have been met with nothing but disappointment.

A fine will be charged for all materials that are returned to the library ______

All new staff members should become __________ with the standard office.