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Samsung Electronics started as a small company, but has evolved into a world-class organisation. Research has revealed that Samsung Electronics South Africa provides exceptional employee conditions, nurtures and develops talent throughout all levels of the organisation and has demonstrated its leadership status in the HR environment, always striving to optimise its employment practices and to develop its employees. Samsung Electronics South Africa was awarded the Top Employers South Africa certification.
Source: https://www.top-employers.com/en-ZA/companyprofiles/za/samsung-electronics-sa-pty-ltd/
For Samsung to be a leader in the HR environment, it must do thorough human resource planning. Which one of the following phases is NOT part of their human resource planning?
Dumisani is the owner of a company, Knowledge Uncapped, that does marketing research for local businesses. One of their longstanding clients, Joe’s Gym, has approached Dumisani to find out which equipment his clients would prefer to have access to in the gym. Joe and his team of fitness experts have noticed that many of their clients have cancelled their contracts with Joe’s Gym in order to join the new, modern gym across the street from them. To retain his clients, Joe wants to upgrade his equipment, but realises the first step is to find out what his clients want.
Dumisani will have to compile a/an ______________ which is an instrument that will ask respondents a set of questions and that is then used to generate the data necessary for accomplishing the research objectives.