Effectiveness

is achieved when an organisation formulates, pursues and attains appropriate

(or stated) goals.

A thorough study and testing of different work methods to

identify the best, most efficient way to complete a job is known as _____

management

Management

is

the process of working with and through others to achieve business objectives,

by balancing effectiveness and efficiency and by making use of scarce

resources, in a changing environment.

To view employees merely in terms of their efficiency may

result in abusive management and the abuse of power by managers.