Phillip tells his employees about the proposed changes to the working

hours and why they are necessary and encourages his employees to make the

required changes.    Which change style is described in this

scenario?

Management needs to communicate the need for the change to the employees

and convince them to cooperate in the change process.  This step will be done during which stage of

the change process?

Once Tom has identified an unsatisfied need,

the next step in the motivation process is __________.

The behavioural expectations that are shared by all members of an

organisation are known as __________.

Tarryn sends an email to her colleague, Penny,

regarding the latest sales figures.  Who or

what would be the audience in this scenario?

Which motivation theory was developed by

Abraham Maslow in 1943?