Quality

is the transitional state of a product or service to meet or exceed customer

expectations

Quality

is the state of a product or service to consistently meet or exceed corporate

expectations

A method of managing quality, based on the participation of all customer and benefits for all members of the organization

A method of managing the organization focused on quality, based on the participation of all members of the organization and aimed at achieving long-term success through customer satisfaction and benefits for all members of the organization and society

A method of focusing on quality, based on the participation of all customer with their own level of satisfaction and benefits for all members of the organization and society

product modification

product safety

losses in the production process

the cost of acquisition

use of inappropriate materials

warranty repairs

they

stay the same

are

insignificant compared to the product

the joint management of related processes

simply - management of related processes

none of above

No

Yes

YES but not necessarily used

a  concept that defines a whole set of undefined issues

Durability

Efficiency

of action

Quantity

of quality

Emphasis on finding and correcting defects after the product has entered the market

Emphasis on finding and correcting product defects only in other markets

Emphasis on finding and correcting defects before the product goes to market