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Julio loves Panera. He loves the food and views the company as being socially re...
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Julio loves Panera. He loves the food and views the company as being socially responsible. The other day, he read in the paper that several people got E. coli after eating at Panera. The article also detailed the safety measures Panera was instituting to prevent this from happening again. Julio would expect nothing less from Panera. He feels confident that Panera will institute highly effective safety measures. This is most likely an example of which of the following?
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