An innovation team is conducting the testing phase for a prototype app designed to help users manage stress through breathing techniques. They have explained the user needs and the proposed solution, and are now collecting feedback from several users.

Which of the following actions best reflects effective testing principles in design thinking?

Question

An innovation team is conducting the testing phase for a prototype app designed to help users manage stress through breathing techniques. They have explained the user needs and the proposed solution, and are now collecting feedback from several users. 
 
 Which of the following actions best reflects effective testing principles in design thinking?

Answer

Giving technical explanations about why some features are not functional yet, so users don’t misinterpret the limitations.

Answer

Observing how users interact with the prototype and probing why they took certain actions—even if those actions deviate from the intended flow.

Answer

Guiding users to try the main features and recording every positive comment for use in the investor pitch.

Answer

Asking users whether they like the proposed solution, then explaining anything they don't understand.

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An innovation team is conducting the testing phase for a prototype app designed ...

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