Nathan is a UX designer working on a travel booking app. The users are facing several challenges: they have to scroll through months on a calendar to select the travel date, they can't view relevant information about flights and other travel options, and the payment process is too lengthy. As Nathan starts working on this project, he decides to document it as a case study. What is Nathan's first step?

Question

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Prototype a solution, including designing the user

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Create user stories and solution sketches, including creating a user journey and users flows

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Define project requirements, including documenting the user challenges and the goal

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Research users and competition, including creating user personas and analyzing competitors

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Nathan is a UX designer working on a travel booking app. The users are facing se...

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