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What is the typical sequence of steps a consumer experiences in a successful e-commerce transaction?
Identification, purchase of products and services electronically, delivery, after-sales service, and select and negotiate
Selection, negotiation, search and identification, purchase of products and services electronically, and delivery of products and services
Selection, negotiation, search and identification, purchase of products
and services electronically, and delivery of products and services
Purchase of products and services electronically, delivery of products and services, search and identification, selection, and after-sales service
Purchase of products and services electronically, delivery of products
and services, search and identification, selection, and after-sales
service
Delivery, selection, search and identification, negotiation, and purchase of products and services electronically
Search and identification, select and negotiate, purchase products and services electronically, deliver products and services, and after-sales service
Search and identification, select and negotiate, purchase products and
services electronically, deliver products and services, and after-sales
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