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The effects of the COVID-19 outbreak were felt throughout the world. People were...

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The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where customers can shop online in 60 seconds and have it delivered within 60 minutes. This was Checkers’ marketing manager, Mr Alex Naidoo’s idea to serve customers during the pandemic that might not want to visit Checkers or other psychical shops. “With the pandemic already upon us, we had to act fast. Employees with motorcycle licences were approached to ask if they would be willing to take on additional responsibility as drivers for deliveries.” Mr Naidoo can be seen as ________ level management of the Shoprite Group.
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