You are managing
a dark store for a very successful online retailer. After several years of
community upliftment, establishing good relationships with local suppliers and
obtaining benefits of building a loyal supplier base, management now tasks you
with the next challenge to implement a model for the improvement of quality
management. Which option best describes one of the principles of a quality
management system to be implemented?

Question

Answer

Prioritising
on the broader reach of products from local suppliers to drive sales to provide
for investment in quality programs

Answer

Involvement
of dark store staff in quality awareness in an attempt to meet consumers’
requirements

Answer

Continue providing the loyal customer
base served during the pandemic with the quality basics needed post-pandemic

Answer

Holding back
on continual improvement (as part of the organisation’s quality philosophy) to
save costs in fear of another pandemic

Crowdly

You are managing a dark store for a very successful online retailer. After seve...

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