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At Bespoke Apparels, a boutique for clothes and fashion accessories, the sales f...
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At Bespoke Apparels, a boutique for clothes and fashion accessories, the sales force is highly experienced. They can sense the taste of individual customers and offer a customised experience. As a result, they have a loyal customer base. For years, their competitors have failed to imitate their capabilities. Which aspect of capabilities is best exemplified in this scenario?
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