Why is a receptionist at a small guest house more likely to perform reservations, cashiering and switchboard duties than a receptionist at a large full-service hotel?

Question

Answer

Small establishments generally depend on multiskilled staff, while large hotels can support greater specialisation.

Answer

Small establishments are not required to maintain guest accounts.

Answer

Large hotels normally close the reception desk at night.

Answer

Full-service hotels do not accept telephone reservations.

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Why is a receptionist at a small guest house more likely to perform reservations...

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