CoastalRetail rolled out a new performance management system last quarter. Store managers have quietly reverted to their old paper-based habits, and HR cannot yet show the CFO clear data proving the new system improved sales or retention. Which pair of lecture-identified strategy challenges is CoastalRetail experiencing?

Question

Accepted Answer

Resistance to change combined with difficulty measuring HR impact on business outcomes

Answer

Rapid market change combined with a failure of legal compliance monitoring across stores

Answer

Resource limitations combined with rapid technological change, unrelated to manager behaviour or data availability

Answer

Balancing short-term and long-term goals exclusively, with no connection to manager resistance

Crowdly

CoastalRetail rolled out a new performance management system last quarter. Store...

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