While handling a customer request, which approach BEST protects PII (Personally Identifiable Information)?

Question

Accepted Answer

Access only the PII required to complete your task using approved company systems.

Answer

Send the information through a personal messaging application for convenience.

Answer

Discuss the customer’s information with colleagues outside the workplace.

Answer

Save a copy on your personal computer in case it is needed later.

Answer

Forward the information to your personal email so you can continue working later.

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