TASK 4. Answer the questions (3-4 sentences each answer).

1. Have you ever had a task or situation that was a pain in the butt? How did you handle it, and what did you learn from the experience?

2. Can you think of a time when someone tried to push your buttons to provoke a reaction? 

3. How can we maintain our integrity and deal with difficult situations in a more positive way not stoop to people's level?

4. How can you easily defuse the situation? What works the best in your opinion?

5. What are some ways insecure people can work on building their self-confidence?