A hospital group wants to introduce a new tele-rehabilitation workflow in all ten of its branches. Because an organization behaves like a living ecosystem in which one change ripples unpredictably through others, the ergonomist advises a cautious approach. Which strategy best reflects the lecture's advice for making change work when outcomes are unpredictable?

Question

Accepted Answer

Test the workflow at small scale in one branch, learn from it, then adjust before wider rollout

Answer

Roll out the workflow in all branches at once so results can be compared quickly

Answer

Fix every detail of the workflow in advance so that no adjustment is needed later

Answer

Postpone any change until its effects can be predicted exactly

Answer

Let each branch manager decide independently without tracking any performance data

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A hospital group wants to introduce a new tele-rehabilitation workflow in all te...

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