Your observations contradict sponsors’ expectations. What posture should you adopt?

Question

Answer

Smooth things over to avoid conflict and soften your understanding of user needs.

Answer

Begin by praising their vision before presenting acceptable results aligned with their expectations.

Answer

Dismiss anomalies as “sampling bias” to reassure the sponsors.

Answer

Highlight the user “gold nuggets,” even if they challenge the initial request and provoke denial.

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