Taking corrective action

Comparing actual performance with standards

Setting performance standards

Measuring actual performance

Economic-order quantity (EOQ) system

Materials-requirements planning (MRP) system

First-in-first-out (FIFO) system

Just-in-time (JIT) system

A good controlling system is practical.

A good controlling system follows the prescriptions and adequately satisfies each organisational target.

A controlling system focuses on issues of importance to the organisation.

All effective controlling systems are based on information.

Failure to notify other healthcare

facilities when patients with C. difficile transfer from one facility to

another.

All of the above

Touching unclean surfaces contaminated

with feces from an infected person.

Dirty hands.

exotoxin

all of the above

endotoxin

lipid A

none

The antimicrobial treatment for her

sinus infection and subsequent antimicrobial treatment for the kidney infection

disrupted the normal microbiota, creating an opportunity for C. difficile to

proliferate.

E. coli did not become an opportunistic

pathogen in Nancy’s case.

The cranberry juice that she drank led

to the E. coli infection.

The antibiotics that Nancy took for her

sinus infection killed normal microbiota that hold E. coli in check, allowing

it to multiply in her urinary tract.

The E. coli went from her sinuses to her

urinary tract.