Speaking in a soft tone of voice

Actively Listening

Helping the client meet their needs

Showing genuine interest in the client 

Smiling

Being pleasant and friendly

Using Gentle Touch

Using a soft tone of voice

Being enthusiastic 

Being aware of your tone of voice, body language and behaviour 

Being respectful and responsible

Being pessimistic 

Listening actively 

Maintaining non-judgmental attitude 

Pitying the client and feeling sorry for them 

Using facial expression that express care and concern

Trying to quickly relieve the client's pain