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Questions Bank (1444321 total)
Identify the incorrect statement.
Offering goods and services that are consistent with consumer needs will increase the chances of profitability
❌
Analyses of the internal and external environments will play a role in determining the needs in the market
❌
Designing goods and services should be in line with the needs and wants of consumers
❌
Usually goods and services are not tangible
✅
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Costs associated with errors or defects that are identified and rectified before consumers receive the product or service,
Prevention cost
❌
External failure cost
❌
Appraisal cost
❌
Internal failure cost
✅
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If a pharmacy predicts that the Monday after a holiday weekend will be busier than usual, then more pharmacists and support help is needed at work. Which method of scheduling strategy needs to be adopted by the pharmacy manager?
Capacity planning
0%
Level scheduling
❌
Aggregate scheduling
0%
Chase strategy
0%
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Which of the following is a standard accrediting body for hospitals, long-term care facilities, and other organizations?
Joint commission international
✅
Health Plan Employer Data and Information Set
❌
National Committee for Quality Assurance
❌
National Association of Boards of Pharmacy
❌
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The systematic monitoring and evaluation of the various aspects of a project to ensure that standards of quality are being met where problems are addressed after they occur.
Quality improvement process
❌
Quality control
0%
Total quality management
0%
Quality assurance
0%
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The process by which certification of competency, authority, or credibility is presented to an organization is called,
Authentication
❌
Certification
❌
Accreditation
✅
Report card
❌
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Cost resulting from the use of resources to prevent errors from occurring is called,
Prevention cost
✅
External failure cost
❌
Appraisal cost
❌
Internal failure cost
❌
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Costs associated with errors or defects in goods or services that are identified and rectified after being delivered to consumers,
Prevention cost
❌
External failure cost
✅
Appraisal cost
❌
Internal failure cost
❌
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An aggregate of defect preventive activities designed to improve the level of quality.
Quality improvement process
❌
Quality control
✅
Total quality management
❌
Quality assurance
❌
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An institutional pharmacy needs to compound a constant number of intravenous solutions that is to be used in a nearby local hospital. Which method of scheduling strategy needs to be adopted by the pharmacy manager?
Capacity planning
0%
Level scheduling
0%
Aggregate scheduling
❌
Chase strategy
0%
Переглянути це питання
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