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Questions Bank (1444447 total)
Which of the following is the first step in a CQI model?
Recruiting the CQI team
✅
CQI cycle background
❌
CQI cycle results
❌
CQI cycle methods
❌
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The key elements of the decision in choosing suppliers for the pharmacy are the following except,
Properly stored medications
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Medications available at best price
❌
Personal friendship with the supplier
✅
Licensed and reputable wholesaler
❌
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Which of the following is not a continuous quality improvement model?
Find, organize, clarify, understand, select, plan, do, check, and act (FOCUS-PDCA) model
❌
Value capture model
✅
PDCA
❌
Root cause analysis
❌
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Which of the following is more positive process of ensuring quality in pharmacy practice?
Quality analysis
❌
Quality improvement process
✅
Quality control
❌
Quality assurance
❌
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Which of the following is incorrect regarding CQI cycle methods?
Plan appropriate data collection process
0%
Determine the overall goal
0%
List process and outcome measures
❌
Determine the possible interventions
0%
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Which of the following is incorrect regarding CQI cycle Panel?
Expert panel should be from same disciplinary
✅
They Select a quality improvement focus
❌
Conduct literature review
❌
This is the first steps
❌
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Identify the incorrect statement.
Offering goods and services that are consistent with consumer needs will increase the chances of profitability
❌
Analyses of the internal and external environments will play a role in determining the needs in the market
❌
Designing goods and services should be in line with the needs and wants of consumers
❌
Usually goods and services are not tangible
✅
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Costs associated with errors or defects that are identified and rectified before consumers receive the product or service,
Prevention cost
❌
External failure cost
❌
Appraisal cost
❌
Internal failure cost
✅
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If a pharmacy predicts that the Monday after a holiday weekend will be busier than usual, then more pharmacists and support help is needed at work. Which method of scheduling strategy needs to be adopted by the pharmacy manager?
Capacity planning
0%
Level scheduling
❌
Aggregate scheduling
0%
Chase strategy
0%
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Which of the following is a standard accrediting body for hospitals, long-term care facilities, and other organizations?
Joint commission international
✅
Health Plan Employer Data and Information Set
❌
National Committee for Quality Assurance
❌
National Association of Boards of Pharmacy
❌
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