The ____________  technique involves experts being approached and asked to provide input anonymously.

In the Delphi technique, once the patterns and concepts have been analysed, new groupings can be formed that will result in a solution being found.

_____________ is an activity conducted in a group.  It encourages lateral thinking and creative thinking.

During the ________________ _ technique employees are given a list of random words, pictures or objects and are asked to list all the characteristics or patterns that they find.

One of the final steps in _____________ is to add up all of the scores in the for and against columns to see which solution should be implemented.

__________________ is very useful for planning and uses colour and shapes to help sort ideas logically.

Johan is heading up a team that has been tasked with finding a way to increase production. The team has arrived at a suitable strategy and will then submit their budget to finance and assign tasks to employees. Where in the problem-solving cycle is Johan’s team?

In order to __________________ something, you must accept that something is legal, true or important.

The owners of a new supermarket have realised that there is tough competition in the market as there are many stores in the area offering similar products at similar prices. What can they use to come up with marketing strategies that will give them a competitive advantage?

It is important to ____________ on the problem-solving cycle by looking back and thinking deeply and carefully about the different steps.