A customer receives a wrong grocery item as part of their delivery. Checkers Sixty60 arranges for the incorrect item to be collected, verifies the issue, and sends a replacement product as quickly as possible.

Checkers Sixty60 is setting up an advanced forecasting system to predict customer demand during the promotion and plan inventory levels at each participating store, ensuring there is enough stock to meet demand without overstocking.

The procurement team is negotiating agreements with suppliers to secure a steady supply of discounted grocery items like fresh produce, dairy, and non-perishable goods in preparation for the upcoming promotion.

Checkers Sixty60 supply chain managers are reviewing operational data and working on a compliance system to ensure that their inventory, delivery performance, and supplier contracts meet both regulatory requirements and internal business standards.

Checkers Sixty60’s logistics team is coordinating with third-party delivery drivers to ensure grocery orders are picked up from local stores and delivered to customers within the promised 60-minute window. They also manage the invoicing and tracking of delivery times.