Ignore them and focus only on the resident

Answer questions about the resident's medical condition

Tell them the activities the resident participated in that day

Keep complaints from the family to yourself

Increased self esteem

Feelings of independence

Fear, isolation, and confusion

Being in control of their life

Denial, anger, bargaining, depression, acceptance

Denial, anger, postponing, depression, acceptance

Postponing, anger, bargaining, denial, depression

Bartering, anger, denial, acceptance, depression

An exploration of feelings, emotional stress, physical, psychosocial and psychological adjustment that are part of the aging process

Unconscious behaviors that residents may display when stressed

Gaining information, skill and knowledge that is measured by an improvement in some obvious response.

The manner in which messages from the five senses are changed, stored in memory, recovered from memory and later used to answer questions, respond to request, and perform tasks. 

Basic human needs of aging

OBRA effects on aging

Defensive mechanism effects of aging

Psychological effects of aging

Dementia is sudden and reversible; delirium is gradual and irreversible

Dementia is gradual and irreversible; delirium is sudden and reversible

Dementia is gradual and reversible; delirium is sudden and irreversible

Dementia is gradual and reversible; delirium is sudden and reversible

The loss of cognitive function that interferes with routine, personal, social, and occupational activities

A temporary loss of cognitive function

A temporary state of confusion

A false belief

Allow time for the resident to process the information and respond to the request

Tell the resident to hurry up because you have a huge workload

Demand the resident dangle immediately

Ask the resident, "What seems to be the problem?"

Heightened sense of touch

Warm dry skin

Increased blood pressure

Small amounts of dark colored urine

Ignore the threats because the resident will not harm anyone

Avoid touching the resident and secure help if needed

Confront the resident and tell the resident to calm down

Listen to the aggression and point out items of concern