That will be fine

You don't work anymore

Tell me about your work

You have to stay in the facility

Bargaining

Denial

Acceptance

Depression

To protect non-consenting or cognitively impaired residents

To scold residents for sexual behaviors

That its wrong for residents to express sexual needs

To discourage the resident's sexual activity

Chronic pain

Phantom pain

Post-op pain

Acute pain

We are going to do your bath now

You seem sad today. Tell me how you are feeling today.

I know exactly how you feel. I'm getting a divorce. 

You should be happy. Think of all the activities there are here. 

Dim the lights and leave the resident alone

Call for the resident's family

Look for meaning behind the behavior

Get other resident's involved in trying to calm them

Treat all the resident's the same when assisting with personal care

Not allow the resident to participate in social activities

Allow the resident to maintain independence as much as possible.

Tell the resident the can't practice their faith while in the facility

Carry out the doctor's orders quickly

Make sure the nurse aides are in control

Treat each resident as a unique individual

Gives the resident the ability to dictate all aspects of their care.

do not allow nurse aides to answer survey questions

limit the number of caregivers in a facility

are in compliance with federal regulations

do not include family members in residents' care

Continue with personal care with family members present: show respect to family members: do not allow privacy during visits

Learn family member's names: treat the family with respect: allow the family to express emotions/concerns

Ask the family for money: ask the family to cook meals for the resident: ignore family concerns

Get to know the family's preferences: be disrespectful to the resident: ask the family to assist with personal care