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CHC33021 Certificate III Individual Support (BLENDED) V1.0

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Which of the following is NOT an example of irreversible illnesses that a palliative care client may be experiencing.

AG: CHCPAL003 1e

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Select four features or qualities of a person-centered palliative approach.

AG: CHCPAL003 1b

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True or false: Some of the benefits a person can receive from palliative care include: treatment of symptoms, individualised goals for care, receiving additional support and coordinated care.

AG: CHCPAL003 1d

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Which of the following is NOT one of the four main beliefs that guide the palliative care approach?

AG: CHCPAL003 1a

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Joshua Black is a resident at Lotus

Compassionate Care. While supporting him with his bath, you noticed rashes all

over his arms and torso. You asked him when it appeared, and he casually told

you not to worry about it. He explained that Mary, a new staff member, didn’t

know he was allergic to ibuprofen and gave him some for his arthritis. He said

the young lady looked really worried, so he told her not to worry about it

because he’s had it before and it’s nothing serious.

Mary is also a support worker like yourself and is not

authorised to give medication to clients.

Based on your

legal and ethical responsibilities, describe how you will respond to the given

situation.

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Cindy Smith is a new elderly resident

of Lotus Compassionate Aged Care facility. While you were preparing her

breakfast, she shared with you how she was ‘put away’ in the centre. A couple

of months ago she had spent some time in the hospital due to a major surgery.

During this time, her son offered to help manage her finances. She said that

she thought it seemed like a good idea at the time, so she signed an Enduring

Power of Attorney, not fully knowing the extent of the power she handed over to

her son.

When she went home about two months later, she checked

her bank statements and found that her bank balance dropped by $25,000. Another

month later, she found that the house was being sold, and she was being asked

to choose a home.

  • List

    one legal consideration and one ethical consideration that you must address

    when responding to Cindy’s situation.

  • Based

    on your legal and ethical responsibilities, describe how you will respond to

    the given situation.

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The Disability Discrimination Act 1992 (DDA) is a central piece of

legislation that guides the work of LCDS. The DDA seeks to eliminate

discrimination against persons with disabilities in several areas including

employment, accommodation, education, and access to services. The Act makes it

unlawful to treat a person less favourably due to their disability.

LCDS also operates under the National Disability Insurance Scheme Act

2013, which establishes the NDIS. The Act aims to provide reasonable and

necessary supports to persons with a permanent and significant disability. It

promotes choice, control, and social and economic participation.

LCDS ensures all its services are delivered in

compliance with these legislations. Its staff members are trained to understand

these legal obligations and incorporate them into their everyday work

practices.

Use the information provided about Lotus

compassionate Disability Services (LCDS) to answer the following questions:

1.      

How

does the Disability Discrimination Act (DDA) apply to the work of LCDS? Include

specific examples from the case study in your response.

2.      

How

does the National Disability Insurance Scheme Act 2013 inform the services

provided by LCDS? Give examples from the case study.

3.      

How

did LCDS ensure compliance with the DDA and NDIS Act in response to the

feedback from James?

4.      

How

did LCDS use this incident as a learning opportunity to improve their

understanding and application of the specific legislation in their work?

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Sarah, a

service coordinator at LCDS, received a feedback form from a client, James, who

expressed dissatisfaction with his personal care service. James, who has

cerebral palsy, mentioned that he felt uncomfortable with the personal care

worker and that his preferences were not being respected.

Recognizing this as a potential breach of both ethical responsibilities

and legal requirements under the DDA and NDIS Act, Sarah discussed the issue

with her supervisor. They decided to arrange a meeting with James, his family,

and the personal care worker to address the concern.

In the meeting, Sarah facilitated a discussion where James could express

his concerns and preferences. The personal care worker was also given an

opportunity to respond

and learn from the

feedback. After the meeting, a new care plan was devised that better addressed

James's needs and preferences.

Seeing this incident as an opportunity for improvement, Sarah suggested

a review of the induction training for new staff to include more emphasis on

person-centered care and respecting client's preferences.

The case was also used as an anonymous case

study in the next staff meeting to foster learning and improve practice across

the organization.

Answer the following questions based on the scenario:

1.      

How

do LCDS incorporate a person-centered approach in their service delivery?

Include specific examples from the case study in your response.

2.      

What

quality management instruments do LCDS utilize to ensure that their services

meet the standards? Include specific examples from the case study in your

response.

3.      

What

strategies do LCDS use to maintain health and safety in the workplace? Provide

examples from the case study on how they mitigate risk.

4.      

How

did LCDS respond to the feedback from James and what changes were implemented

as a result?

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Research the industry codes of practice/ethical guidelines below which apply to the

role of a disability and aged care support worker in Western Australia.

Provide a brief

description of each code or guideline, its purpose, and how it influences your

work practices.

  • Code of Conduct for

    Healthcare Workers (WA)

  • The NDIS Code of

    Conduct

  • Aged Care Quality

    Standards

  • Guidelines for

    Dementia Care: A Guide for Aged Care Workers in Western Australia

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Research the four (4) pieces of legislation below as they apply to the role of a disability

and aged care support worker in Western Australia.

Provide a brief description of each piece of legislation, its purpose, and

how it impacts your work role.

  • Disability Services

    Act 1993 (WA)

  • National Disability

    Insurance Scheme (NDIS)

  • Aged Care Act 1997

    (Cth)

  • Work Health and

    Safety Act 2020

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