A large physical warehouse for product storage

Manually updated electronic-based inventory records

Web server software for security and identification, retrieving and sending Web pages, website tracking, and website development

Dedicated telephone lines for customer communication

Face-to-face customer feedback sessions

To ensure privacy between communicating applications and their users on the Internet

To manage and analyze Web traffic data

To verify the digital signature on an email message

To perform Address Verification System (AVS) checks for credit card transactions

To issue digital certificates to websites

Solely depending on easily guessable passwords for security

Primarily relying on physical signatures for transaction verification

The use of authentication technologies to confirm user identity

Discouraging the use of digital certificates for sender verification

Avoiding the use of encryption to speed up transaction processing

Because smart cards always require a PIN for every transaction, unlike other cards

Because smart cards do not store any sensitive cardholder information

Because the information stored on the smart card is encrypted, offering better protection from misuse

Because smart cards have a higher spending limit, making them less attractive to fraudsters

Because smart cards are not accepted for online transactions, reducing the risk of fraud

A type of e-government application that facilitates communication between government agencies (G2G)

A secure online platform used by consumers to conduct business-to-consumer (B2C) transactions

A technology infrastructure component that ensures secure electronic payment processing for e-commerce transactions

A consumer-to-consumer (C2C) platform that enables individuals to sell goods and services to each other

An electronic forum where manufacturers, suppliers, and competitors buy

and sell goods, trade market information, and run back-office operations

Unlike credit and charge cards, debit cards have an embedded microchip

capable of storing facts about the cardholder for enhanced security

Debit cards do not resemble credit or ATM cards in appearance and cannot be used for online purchases

A debit card carries a preset spending limit based on the user's credit

history, while a credit card immediately deducts money from the user's

account balance

Both debit and credit cards involve lines of credit and accumulate interest charges on unpaid balances

A debit card operates like cash or a personal check by immediately

deducting money from the user's account balance, whereas a credit card

carries a preset spending limit and allows the user to pay all or part

of the amount owed later, potentially incurring interest charges

Advertising, sales promotions, and public relations

Planning, marketing, and customer support

Security, website design, and payment processing

Community, content, and commerce

Legal compliance, financial management, and human resources

Identification, purchase of products and services electronically, delivery, after-sales service, and select and negotiate

Selection, negotiation, search and identification, purchase of products

and services electronically, and delivery of products and services

Purchase of products and services electronically, delivery of products

and services, search and identification, selection, and after-sales

service

Delivery, selection, search and identification, negotiation, and purchase of products and services electronically

Search and identification, select and negotiate, purchase products and

services electronically, deliver products and services, and after-sales

service

Understanding the target audience and their online behaviour

Deciding on an effective e-commerce model encompassing community, content, and commerce

Developing an effective Web site that is easy to use, accomplishes the

goals of the company, is safe and secure, and affordable to set up and

maintain

Defining and executing an effective strategy

Developing a complex website with numerous features, is safe and secure, and expensive to set up and maintain

A local business using a smartphone app to video call a municipal councilor to report a pothole on their street

A business sending a letter via postal service to the local municipality to inquire about water bill charges

A business owner submitting their annual tax returns to the South

African Revenue Service (SARS) through the SARS eFiling online portal

A community business attending a public meeting held at the Mtunzini Civic Center to discuss local development plans

A business using a tourism website to find information about local attractions and accommodations in the Mtunzini area