Part of compassion is the realisation that while we can have compassion for another person, we are pragmatic and realise we can't always create an action to assist them in their circumstance. 

Compassion training has been shown to increase burnout and make health care workers want to leave their health care roles

Empathy is commonly defined as accurate recognition of the emotions underlying behaviours. 

Some key intrinsic factors that may positively impact on active listening include (choose all that apply): 

Your ability to actively listen has the potential to be greatly impacted by a large argument with a family member or friend.

A health professional is the expert in a patient's health care condition

A good introduction in health care includes the following things: 

Some of the key challenges affecting patient handover in healthcare services are:

(Select all that are true)