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Jane was a bit rude asking for information when the nurse was busy.
Why does Jane use two fingers when she summarizes at the end?
After Jane says thanks to Monica, what things does she summarize?
Jane speaks at a good pace, pauses using thought groups, and stresses the key words.
What does Jane say to summarize she understands what "particular" means?
When Jane does not understand the word "particular" how does Monica explain its meaning?
The two words that Jane uses before she summarizes are ah and so.
After Monica explains what the word "prompt" means, what does Jane say to summarize that she understands?
Guidelines of active listening include: (Choose all that apply)
Elements of listening process are: