Share the recording with the team 

Record the call 

Request a follow-up email 

Take notes 

To ensure you accurately understand the task requirements. 

To avoid the need for follow-up questions later. 

To demonstrate active listening and engagement. 

To provide the client with a written record of the discussion. 

Interrupt the client frequently to ask for clarification. 

Avoid taking notes and focus on actively listening. 

Take comprehensive notes to ensure no details are missed. 

Ask the client to summarize the key points at the end. 

Use humor frequently to create a relaxed atmosphere. 

Avoid using humor, as it can be misinterpreted across cultures. 

Use controversial jokes to test the client's sense of humor. 

Use humor selectively, only when you are certain it is appropriate. 

Alternate between different spellings of the name. 

Ask the client how they prefer their name to be pronounced. 

Use a shortened version of the name for a more casual feel. 

Stick to one consistent spelling of the name. 

Avoiding jokes on controversial topics

Adjusting communication style to cultural norms 

Providing clear and detailed instructions

Ensuring proper pronunciation and diction 

Use them only if you are certain the recipient will understand them.

Use them liberally to showcase your language proficiency. 

Avoid using them as they can be misunderstood or outdated. 

 Use them frequently to sound more casual and relatable.

Speaking for extended periods without pausing

Avoiding eye contact during the conversation

Maintaining personal space

Interrupting others to share your own thoughts

Setting up the communication process and being highly involved in it 

Gathering client requirements 

Providing technical training to the team 

Negotiating contract terms with the client 

To use appropriate technical jargon and terminology

To negotiate better prices and contract terms 

To effectively communicate and understand the client's needs

To build a personal relationship with the client