Crowdly

A government buying equipment from a contractor

Freelance web designers offering services

A company selling products to a retailer

Which of the following is an example of B2C e-commerce?

A citizen providing public input on government policy

A distributor selling roofing materials to a contractor

A freelancer designing a company logo

A company selling furniture to individual customers online

What e-commerce model often uses platforms like Instagram or Pinterest?

B2B

D2C

B2C

C2G

What is a potential risk for customers shopping on e-commerce platforms?

A limited customer engagement compared to physical stores

Privacy and security concerns over sharing personal information

Over-reliance on post-purchase services

Technical challenges in managing orders

What e-commerce model is used when a government buys goods from a company?

B2B

B2G

C2C

C2G

Which stage in e-commerce ensures the delivery of physical or digital products to customers?

Order placement

Post-purchase services

Payment processing

Order fulfilment

What does the term "dropshipping" mean in e-commerce?

Selling products through social media ads

Selling services to governmental entities

Selling products manufactured and shipped by third parties

Selling products directly to retailers

How does e-commerce use social media in the direct-to-consumer (D2C) model?

By offering secure payment gateways through social media platforms

By outsourcing delivery and fulfilment operations to social networks

By acting as an intermediary for consumer transactions

By enabling brands to sell products directly to customers

What is the purpose of the payment processing stage in e-commerce?

To ship the product

To categorize inventory

To list products online

To ensure funds are available

What is a significant drawback of operating in the saturated e-commerce market?

Businesses struggle to reach a global audience

It increases operational costs for maintaining physical stores

It complicates government-related transactions

It intensifies competition, especially with major players on the market