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Course 2356

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When writing to a new client you have never met, which salutation is most appropriate according to formal etiquette?

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Which of these sign-offs is considered strictly informal?

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Business

correspondence should be: ___________

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Which

of the following is a formal greeting?

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“Please

find attached…” means:

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True

or False

Professional

communication helps build trust. ___

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Match the phrases

  1. I am writing to inform you…
  2. Please find attached…
  3. I look forward to your reply.
  4. Dear Mr./Ms…

a) formal greeting

b) the document is included

c) opening sentence

d) polite closing sentence

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Business

correspondence refers to: ______

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True or False

  1. Business emails can be very informal. ___

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True

or False

Reports

are not

business correspondence. ___

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