Crowdly

formal,

clear and concise

emotional

and long

Which

of the following is a formal greeting?

John,

Hello

buddy,

Dear

Mr Smith,

“Please

find attached…” means:

The

document is attached to the email

will send it later

I lost

the document

b) the document is included
c) opening sentence
d) polite closing sentence

True

or False

Professional

communication helps build trust. ___

Match the phrases

I am writing to inform you…

Please find attached…

I look forward to your reply.

Dear Mr./Ms…

a) formal greeting

Business

correspondence refers to: ______

informal

chats between colleagues

phone

conversations only

exchange

of written information for business purposes

Reports
are not
business correspondence. ___

True or False

Business emails can be very informal. ___

True

or False

Fill in the Gaps

______ Mr. Smith,

I am ______ to inform you about the meeting.

Please find ______ the document.

I look ______ to your reply.

Kind ______,

attached, regards, writing, Dear, forward

Dear, writing, attached, regards, forward

Dear, writing, attached, forward, regards

Which

sign-off is formal?

Kind

regards

Cheers

See

you