Phygital
approaches like the one described in the 6th Street case can reshape how
organisations interact with users across physical and digital channels. If a local government council adopted a similar service model, which
ethical consideration would matter most?

Question

Phygital
approaches like the one described in the 6th Street case can reshape how
organisations interact with users across physical and digital channels. If a  local government council  adopted a similar service model, which
ethical consideration would matter most?

Answer

Whether
digital services are cheaper to deliver than face-to-face services

Answer

Whether
the council’s technology choices match those of other councils

Answer

Whether
digital platforms improve service efficiency

Answer

Whether
all community members can reasonably access digital channels

Crowdly

Phygital approaches like the one described in the 6th Street case can reshape ho...

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