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BEX2000 - Digital technology and business - S1 2026
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The 6th Street operating model uses analytics to support rapid decision-making across fulfilment and customer touchpoints. If a relied on short-term predictive models to plan daily staffing and delivery capacity, which outcome would be most difficult to detect but most important to monitor
In the 6th Street context, planning decisions are coordinated across multiple locations to support fast fulfilment and consistent availability. If a used centralised predictive forecasts to set store-level stock targets , which issue would require the
The 6th Street phygital model relies on data-driven planning to align inventory and fulfilment across online and in-store channels. If a used predictive analytics to forecast weekly demand for each store, which risk would require the most careful managerial judgement
Phygital models often rely on connected devices to link physical activity with digital systems, as seen in the operational context of the 6th Street case. If a introduced IoT sensors to monitor stock movement and equipment usage in real time, which factor would most strongly determine whether the technology improves decision-making?
The 6th Street case highlights how digital systems support coordination across locations and channels. If a moved core operational systems to the cloud to improve scalability and flexibility, which concern would require the most careful managerial judgement
Phygital operating models like the one described in the 6th Street case often involve multiple parties coordinating transactions and records across systems. If a considered using blockchain technology to track product origin and payments between suppliers, which issue would most strongly determine whether blockchain is an appropriate solution?
Phygital approaches like the one described in the 6th Street case can reshape how organisations interact with users across physical and digital channels. If a adopted a similar service model, which ethical consideration would matter most?
One implication of the digital systems used in the 6th Street case is that technology can strongly influence decisions made by staff. If a introduced algorithm-based tools to support lending decisions, which ethical concern would be most significant?
The 6th Street Phygital Store case illustrates how phygital strategies rely on extensive use of customer data to coordinate digital and physical experiences. If a applied a similar data-driven approach, which ethical issue would require the
The 6th Street case shows that phygital strategies often require coordinated change across multiple parts of the organisation. If a attempted a similar approach to integrate on-campus and online learning services with limited funding, which decision would best support an effective digital strategy?