A young accounting professional has always worked in environments where informal communication, including emojis, was considered normal. Now working at a municipality, she continues using emojis and is surprised when colleagues react negatively. What most likely explains her behaviour?

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Answer

She has a deontological approach to communication.

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She deliberately violated the firm's code of conduct.

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Her past experiences and habits from previous workplaces shaped her moral beliefs about what counts as professional communication.

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Her surprise shows that she only values her own opinion.

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She has not studied the Municipal Finance Management Act (MFMA).

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A young accounting professional has always worked in environments where informal...

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