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In 2019, Sappi, a global diversified wood fibre company, collaborated closely with the world’s largest food and beverage company, Nestlé to support the launch of the snack bar wrapped in recyclable paper. Sappi worked in partnership with Nestlé and packaging supplier, Constantia Flexibles to develop solutions suitable for recyclable paper production processes. Two project teams were established, one at Sappi itself, and the other at Constantia Flexibles to produce the special packaging.
Mark Sarohi was responsible for planning, making sure the project stays within budget and most importantly, that organisational resources are optimally used. He compiled work-breakdown structures and had to monitor the progress of his team. He worked closely with three supervisors and the various employees that reported to them, keeping them motivated as a team and stimulating positive teamwork. The supervisor in the production division, Mathias Glade, is especially adept at driving and motivating his team, thriving under pressure and easily overcoming any difficulties that might occur. He sees his team as self-managing and makes sure team members feel empowered and trusted and have enough responsibility and autonomy. For his commitment to the project and his team, Mathias received the employee of the year award in 2020 at the annual factory closing.
Mathias Glade can be classified as a _____ level manager at Constantia Flexibles and therefore typically spends most of his time on the _____ task of management.