Evolución de Servicios de IT 1950–1980 : Computación centralizada 1980–1990...
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Evolución de Servicios de IT
1950–1980 : Computación centralizada
1980–1990 : Infraestructura empresarial
1990–2000 : Internet + Web
2000–2010 : IT Service Management
2010–2020 : Cloud + DevOps + Agile
2020–2025 : Digital Service Management
2025–2026+: AI + AIOps + automatización + servicios autónomos
Esta evolución ha cambiado radicalmente el papel de IT.
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