Which

of the following are typical problems experienced during the implementation of the

enterprise resource planning (ERP)?

a     The level of outside

expertise required will be more than anticipated.

b     The total cost is likely to

be underestimated.

c     The changes required to

business processes will be greater than expected.

d     There will never be enough

training.

e     Controlling the scope of the

project will be more difficult than expected.