A form of industrial action in which workers carry their normal working routines but at a considerably slower pace.

A formal structure within a business giving employees and employers the opportunity to meet with each other to discuss important issues and consult with each other for joint decision-making

The legal framework of rules and regulations that govern the relationship between employers and workers in South Africa.

A form of industrial action in which employees stop working in order to force management to take notice of some issue or issues.

An organization that is established to protect the interests of employees and safeguard their rights.

Take selfish or unfair advantage of a person or situation.

Sudden, unplanned and unofficial strike not authorized by the employees' trade union.

Somebody who is appointed when there is a disagreement, to hear both sides of the story and then make an impartial decision to resolve the situation.

Collective action by workers that disrupts the normal running of the business and affects productivity.

The process whereby employees stand together and negotiate as a group about remuneration and conditions of employment.