Section within a Business Plan that gives an outline of the structure of the business and its staffing needs.

Section within a Business Plan indicating what you will sell (product), for how much (price), how you will promote it, and where you will sell it (place).

Represents the reporting structure within a business, showing who will manage whom.

Section within a Business Plan that determines how the goods/ services are going to be produced/provided.

Section within a Business Plan that indicates what form of enterprise it will be – sole proprietor, partnership, or company.

The people you hope will buy your good or service.

A Financial Statement that presents a business’s monthly income, expenses, and profit.

A Financial Statement that shows how much cash the business earns and spends.

External elements that should be harnessed to add value to the business.

Owner of a business venture.

The costs required to get a new business up and running.

Costs that increase as production increases.

A Financial Statement that lists a business’s assets and liabilities.

A discussion of the strengths, weaknesses, opportunities and threats that the business faces.

Section within a Business Plan that presents details of expected costs, income, and profit for the business.

The number of units that need to be sold in order to cover all costs.

Costs that remain the same from month to month.

External elements that can undermine the value of the business.

Section within a Business Plan that concisely presents all important information from the remainder of the Business Plan. 

Internal elements that add value to the business.

A document setting out the details and arrangements for a new business venture.

A document that determines whether a proposed business venture will be financially successful or not.

Internal elements which should be eliminated from the business.

Section within a Business Plan that outlines the core purpose of the business venture.

Identifying the most reliable and cost-effective supplier of internet services.

Buying all of the resources that a business needs to function.

Ensuring that quality products are produced and delivered to the customer.

Determines how much to produce now and in the future, so as to ensure sufficient availability of stock.

Determines what type of equipment should be bought to produce goods, and how it should be laid out.

Buying the inputs needed to produce the product.

Determines what to produce, how to produce it, and what to produce it with.

Pays for products and services using either cash or on credit.

Ensures that goods purchased are of the correct quality and quantity, and that they are received at the correct time.

Calculating the quantities of inputs that are required to be purchased in order for production to take place.

Also known as First level / Supervisory Management

Also known as Intermediate Management

Responsible for running large departments within the business, and ensure that strategic objectives already decided on, are met.

Line managers who lead different sections within different departments.

Major decision-making, such as strategy, long-term planning, and major investments.

Also known as Executive Management

A form of industrial action in which workers carry their normal working routines but at a considerably slower pace.

A formal structure within a business giving employees and employers the opportunity to meet with each other to discuss important issues and consult with each other for joint decision-making

The legal framework of rules and regulations that govern the relationship between employers and workers in South Africa.

A form of industrial action in which employees stop working in order to force management to take notice of some issue or issues.

An organization that is established to protect the interests of employees and safeguard their rights.

Take selfish or unfair advantage of a person or situation.

Sudden, unplanned and unofficial strike not authorized by the employees' trade union.

Somebody who is appointed when there is a disagreement, to hear both sides of the story and then make an impartial decision to resolve the situation.

Collective action by workers that disrupts the normal running of the business and affects productivity.

The process whereby employees stand together and negotiate as a group about remuneration and conditions of employment.