The client was unable

Hopefully, the client could afford to pay a lawyer. 

The client could not get free legal help because he had no salary.

The client was said he could not get free or partially free legal help. 

The client was said he could not get legal help. 

What did the Department for Child Protection advise the client to do?

What institution did the father go to see?

The mother once witnessed one of her children commit suicide.

The mother happened to aggress her children. 

The mother had health issues.