7 percent

11 percent

70 percent

17 percent

Deliver a printer

Change the order

Return a phone call

Meet her on Friday

She can teach people how to skate.

She can answer questions about safety equipment.

She can stake with others.

She can provide safety helmet.

A receptionist

A client

A job applicant

A personnel officer

Repair the phone

Order a new phone

Go to the office

Call back

To arrange a class

To request an application

To reschedule an interview

To postpone an exhibition

Take along her medical insurance card

Drive her car to the clinic

Make an appointment

Call the receptionist

[A]

[C]

[D]

[B]

In order to determine the perceived value of a product, some focus groups interview experts about their feelings on a product.

Interviewing people in focus groups is one way that market experts determine the perceived value of a product.

One strategy for interviewing small groups of people about perceived value involves asking them how they feel about a product.

Focus groups allow market experts to interview people about how they form their ideas about the value of an item.

consumers

businesses

market experts

psychologists