All PPS employees are responsible for identifying and escalating conflicts of interest

Conflicts only need to be managed once a complaint is received

Group Compliance is solely responsible for identifying conflicts

Only advisers and sales staff are responsible for conflicts

Fair client outcomes

Convenience 

Speed of service

Profitability

Identify and report the conflict to Group Compliance

Ignore it if no benefit is received

Disclose it to the member immediately

Apply controls independently

Only if a complaint is received

When the conflict could influence, or appear to influence, decision‑making

Disclosure is optional

Only if a financial loss occurs

To avoid administrative reporting

To reduce training requirements

To prevent bias, protect fair client outcomes and ensure FAIS compliance

To speed up product approvals

Shares or equity held in a product supplier or related entity

Any gift received from a supplier

Attendance at an industry event

A close personal relationship with a colleague

A low‑value financial interest that does not exceed R1 000 from the same party in a calendar year

A financial interest that influences product recommendations

Any financial interest received from a product supplier

Any ownership interest held in a supplier

Gifts, vouchers, hospitality or incentives that may influence judgement

Approved training provided by PPS

Equity purchased at fair market value

General workplace benefits