The effects of the COVID-19 outbreak were felt throughout the world. People were...
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The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where customers can shop online in 60 seconds and have it delivered within 60 minutes. Nancy Smith, staff manager at one of the Pretoria East branches, said that “employees who volunteered to act as a ‘shopper’ say that it takes more effort to balance ‘shopping’ on top of their other responsibilities, but the additional money comes in handy because many of their relatives have lost their jobs during the pandemic.” Nancy Smith forms part of the ________ level management of the Shoprite Group and is responsible for _______.