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Mr Maizey emphasised that the Starbucks brand is people-centric and have a strong focus on the well-being of its employees, the environment, and guests. Against the backdrop of the pandemic, RCC ensured that staff members and customers were safe and protected through a vaccination drive. All staff were encouraged to be vaccinated and on a voluntary basis. An incentive reward program was implemented, rewarding employees who get vaccinated. The vaccination drive that RCC introduced, is using _____ power to change the behaviour of employees towards vaccinations.
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The _____ theory of motivation states that people will be motivated to work when they perceive that they are being treated fairly.
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The effects of the COVID-19 outbreak were felt throughout the world. People were buying more and more from companies such as Takealot and less in actual shops. Checkers, one of the Shoprite Group brands, started the 60/60 service, where customers can shop online in 60 seconds and have it delivered within 60 minutes. Nancy Smith, staff manager at one of the Pretoria East branches, said that “employees who volunteered to act as a ‘shopper’ say that it takes more effort to balance ‘shopping’ on top of their other responsibilities, but the additional money comes in handy because many of their relatives have lost their jobs during the pandemic.”

Nancy Smith forms part of the ________ level management of the Shoprite Group and is responsible for _______.
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Which one of the following leadership styles is, according to the leadership grid, the one best leadership style for all situations?
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In 2019, Taste Holdings restructured their operations to eliminate inefficiencies. Taste Holding’s six brands (The Fish & Chip Co, Maxi’s, Domino’s Pizza, NWJ, Arthur Kaplan and World’s Finest Watches) each had their own dedicated executive team. The respective executive team was responsible for implementing brand strategy and operational functions such as human resources and marketing, with little interference or interaction between the six brand divisions. Looking at the annual report of Taste Holdings, a few highlights are evident concerning the business, its activities, and its business environment. Taste Holdings’ executive team, with CEO Dylan Pienaar, made a difficult decision. They announced their exit out of the food business industry. Taste Holdings reported that its Starbucks stores are more expensive to set up and run compared to their competitors. Subsequently, they started the process to sell their food businesses, rebranded as Luxe, and will only be focussing on their luxury divisions - NWJ, Arthur Kaplan and World’s Finest Watches. However, in March 2020, just when the Covid-19 pandemic hit South Africa, Taste Holdings started to liquidate its food division as they could not find a buyer for Domino’s Pizza.

The restructuring that Taste Holdings implemented in 2019, is an example of _____ interdependence coordination.
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According to _____ theory of motivation, with the basic premise that behaviour is a function of its consequence, a manager can provide intrinsic or extrinsic rewards to employees to motivate them.
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Unilever South Africa provides

personal care and foods products. The company offers products such as soups,

sauces, noodles, meals, ice creams, tea-based drinks, margarines, oral care,

soaps, washing, deodorants and skin care products.  Over two billion people choose a Unilever

product globally on any given day, from feeding their family to keeping their

homes clean and fresh. In 2020, due to the COVID-19 pandemic, Unilever tasked

their IT department to develop a new online shop platform, where companies and

individuals can place orders to be delivered at a fee. Unilever’s long-term

strategic plan remains focused on delivering an exceptional customer offer,

focused on sustainable production, uplifting their community, and managing

responsibly.

In 2020, Unilever followed a/n

_____ corporate growth strategy.

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The first step in the control process is to _____.
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The effects of the COVID-19 outbreak were felt throughout the world. At Microsoft, for example, the virus hampered production of laptops and tablets, as many parts are produced in China. This meant that Microsoft’s sales forecast was cut for the division that makes those products, scrapping a projection it had issued just a few weeks earlier. This is an example of _______ shortages used to produce completed products.
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Which one of the following is not a reason for the importance of control in organisations?
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