In recent years, artificial intelligence (AI) chatbots like ChatGPT, Gemini, and...
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In recent years, artificial intelligence (AI) chatbots like ChatGPT, Gemini, and Copilot have gained popularity, with many users turning to them during moments of emotional difficulty. Some people describe them as helpful conversational companions, even calling them low-cost alternatives to therapy. However, these general-purpose chatbots are not licensed therapists. While they may generate fast, relevant responses based on patterns found in internet text, they are not trained under medical guidelines or ethical standards.Despite this, some developers have created specialized mental health AIs such as Woebot and Wysa, which show promise in reducing anxiety or depression symptoms and supporting therapy techniques like journaling. Early studies suggest short-term benefits from using these mental health chatbots. However, many of these studies exclude participants with severe conditions and are sometimes funded by the same companies that developed the bots-raising questions about bias and credibility.Importantly, researchers warn of possible risks associated with long-term or excessive chatbot use. Concerns include emotional dependence, unhealthy attachment, loneliness, and even involvement in dangerous behavior. One study cited a case where a chatbot reportedly failed to discourage a user from committing a crime, showing the potential harm of AI lacking human judgment and empathy.Still, chatbots may fill urgent gaps in mental health support-especially where access to professionals is limited. For people with financial constraints, they provide an affordable first step. They're also useful between therapy sessions or for those on waitlists. The writer suggests that chatting with an AI when you're having a rough day may be helpful, but persistent emotional distress should be addressed by a professional.While general-purpose chatbots can offer basic guidance, they should not replace trained professionals, especially for diagnosing or managing long-term mental health issues. Further research is needed to evaluate their safety and effectiveness.Adapted from: "Do you talk to AI when you're feeling down? Here's where chatbots get their therapy advice" by Containe Snoswell, Aaron J. Snoswell, and Laura Neill.Which of the following statements from the text is an opinion rather than a fact?