Питання | Сторінка 115783

A positive attitude is demonstrated by:

(Choose all that apply)

Being enthusiastic

100%

Being aware of your tone of voice, body language and behaviour

100%

Being respectful and responsible

100%

Being pessimistic

0%

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Empathy is demonstrated by:

(Choose all that apply)

Listening actively

✅

Maintaining non-judgmental attitude

✅

Pitying the client and feeling sorry for them

❌

Using facial expression that express care and concern

✅

Trying to quickly relieve the client's pain

❌

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Describe

two legal requirements

to start a small business in Jamaica.

(5 marks)

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The

first section of a business plan is typically:

Marketing

strategy

0%

Financial

projections

0%

Executive

summary

100%

Business

description

0%

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A franchise

is:

A

business owned by the government

0%

A

licensing agreement to operate under an established brand

100%

A

business that does not require any investment

0%

A

non-profit organization

0%

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A

cash

flow statement

tracks:

Employee

performance

0%

Business

valuation

0%

The

movement of money in and out of a business

0%

Business

profitability

0%

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Which

of the following is an

external factor

considered in a SWOT

analysis?

Market

opportunities

100%

Internal

policies

0%

Organizational

weaknesses

0%

Company

strengths

0%

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A

patent is used to protect:

Customer Data

0%

A new invention

100%

A brands Reputation

0%

A business name

0%

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One

major strategic advantage of small businesses using

Information
Communication

Gaining

a competitive edge in the marketplace

0%

8.

Eliminating

marketing expenses

0%

Automating

all decision-making processes

0%

Reducing

the number of employees needed

0%

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Being competent means you must

Be flexible when making decisions

❌

Seek and participate in life long learning.

✅

Act professional at all times.

❌

Take direction well from your supervisor.

❌

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