Once you have several solutions, evaluate them and discard the unacceptable ones. This step will require time and honesty and may require negotiation.  Talk about which solutions will work and how difficult they will be to implement. 

Set aside your opinions for a moment. Understand and acknowledge all points of view. Sum up those points of view in words that the other parties can accept. When people feel they’ve been heard (acknowledge), they’re often more willing to listen.

Brainstorm and dream up as many solutions as you can. Don’t evaluate them. Quantity, not quality, is the key. If you get stuck, restate the problem and continue brainstorming

Implement the solution - decide who is going to do what and when. Be clear about everyone's roles and the expectations. 

Evaluate the solutions that you come up with.

Review the effectiveness of the solution. If it works, pat yourself on the back. If not, be open to making changes or implementing a Re-evaluate the solution. Either way get feedback. Even good plans can be improved upon for next time. 

Use “I” messages to explain your perspective of the problem and allow the other person to do the same. This is important as you may have different problems or different perspectives on the same problem. 

To come to a general agreement for all parities involved

Attempting to recognize and understand the other point of view.

The direct face to face approach, where someone draws attention to an existing problem 

Communication skills used to reduce someone's anger or distress

Taking a negative statement like blaming or accusing and stating it in a positive way

"Let's talk about it and come up with a new solution that works for both of us"

Maintain Harmony

Expanded range of possible solutions. Achieve win/win outcomes.

"This issue is very important. There can be no compromise"

"I will give up what I want and let the person have/do what they want"

Win/lose power struggle. Firm stance. Works well when there are safety issues.

"We will each have to give up something to resolve this conflict"

Maintain neutrality - withdraws from the situation